Questionnaire

Mobile Survey Service

Today, mobile survey services, which respond to the diverse needs of businesses and organizations, have become an important tool meeting the requirements of the digital age. Figensoft Mobile Survey stands out with its user-friendly interface and comprehensive features. It offers an ideal solution for businesses operating in various sectors. By simplifying the processes of creating, sending, and monitoring survey results, it enables organizations to collect effective feedback.

What is a mobile survey?

What is a mobile survey?

Mobile surveys stand out as an effective data collection tool that addresses the diverse needs of businesses. Accessible via mobile devices, these surveys, in addition to online options, allow participants to easily respond anytime and anywhere. In the corporate world, gathering consumer expectations, satisfaction levels, and feedback plays a crucial role in defining and improving business strategies. In this context, mobile surveys hold a significant place among the solutions offered by survey companies.

SMS surveys have a wide range of applications. They are frequently used, particularly in market research, customer satisfaction measurements, and corporate loyalty surveys. In market research, mobile surveys are highly effective for collecting data on consumer shopping preferences, product expectations, and brand awareness. Businesses regularly use mobile surveys to evaluate customer satisfaction and improve service quality. They are also preferred for measuring employee job satisfaction and gathering feedback.

Figensoft Mobile Survey provides easy access to surveys with a user-friendly interface. Corporate customer satisfaction surveys, which can be easily answered via mobile devices, enable higher participation rates and more reliable data.

What is a mobile survey?
What are the uses of Figensoft Mobile Surveys?

What are the uses of Figensoft Mobile Surveys?

Figensoft Mobile Survey offers an effective solution for businesses and organizations' various needs with its wide range of applications. This solution provides businesses with the ability to collect data through surveys accessible via mobile devices and usable in various sectors. Here are some of the important use cases of the Figensoft survey site:

  • Market Research: Mobile surveys can be used to collect data on consumer shopping preferences, product expectations, and brand awareness. This allows businesses to identify market trends and tailor their strategies accordingly.

  • Customer Satisfaction Measurement: Businesses can utilize mobile surveys to assess customer satisfaction and gather feedback. Surveys can be conducted regularly to measure customer satisfaction levels and improve service quality.

  • Education and Academic Research: Mobile surveys can be used for academic research on topics such as student satisfaction, quality of education, and course content evaluation. This allows educational institutions to gather student feedback and take necessary measures to improve the quality of education.

  • Human Resources: Mobile surveys can be used to gather feedback from employees on topics such as workplace satisfaction, training needs, and performance evaluations. Human resources departments can regularly conduct surveys to increase employee satisfaction and improve work efficiency.

  • Event Feedback: Mobile surveys can be used to gather participant feedback for conferences, seminars, events, and organizations. This allows event organizers to gauge participant expectations and make necessary improvements for future events.

  • Social Research: Mobile surveys can be used to collect data on social issues, social behaviors, and political trends. This allows for sociological research and provides insights into public opinion and trends on various topics.

  • Healthcare Sector: Mobile surveys can be used to collect data on topics such as patient satisfaction, quality of healthcare services, and health habits. Healthcare organizations can conduct mobile surveys to increase patient satisfaction and improve healthcare services.

  • Marketing Research: Mobile surveys can be used to collect data on topics such as advertising effectiveness, brand awareness, and consumer behavior. This allows businesses to plan and implement their marketing strategies more effectively.

  • Mobile Application Development: Mobile application developers can use mobile surveys to gather user feedback, application usage habits, and requests for new features. This allows them to improve the user experience and add new features by collecting user feedback.

  • Work Environment Assessment: Mobile surveys can be used to gather feedback from employees on topics such as the work environment, team collaboration, and leadership effectiveness. Businesses can regularly conduct surveys to improve the work environment and increase employee satisfaction.

Learn about the advantages of Figensoft Mobile Survey Service.

Sending MMS messages over the internet offers many advantages to businesses. Thanks to the benefits offered by Figensoft, businesses can strengthen their communication strategies and increase customer satisfaction. Here are the advantages of choosing Figensoft:

Learn about the advantages of Figensoft Mobile Survey Service.
Personalized Survey Delivery

Figensoft Mobile Survey supports sending personalized surveys based on users' needs and preferences. This ensures that participants respond in a more relevant and effective manner.

Ensuring Diversity

During the survey creation process, Figensoft offers its users various options. You can customize your surveys as you wish with different options such as single selection, multiple selection, dropdown menu, and text box.

Preview Option

You can preview the surveys you've created and make edits if necessary. This allows you to prepare your surveys more carefully and effectively.

Shipping Options

Figensoft Mobile Survey offers flexible delivery options that allow surveys to be sent immediately or at a later date. This feature allows users to schedule survey deliveries according to their needs and preferences.

Instant Reporting and Export to Excel

Figensoft offers the ability to instantly report incoming responses and export them to Excel format. This allows users to quickly analyze survey results and generate reports as needed.

Ensuring Integration

Figensoft Mobile Survey can work seamlessly with other systems through API integration. This feature allows users to share survey data with other systems and create an integrated data management process.

How to Create a Mobile Survey with FigenSoft?

Corporate surveys enable businesses to collect valuable data in many areas, from measuring customer satisfaction to market research. Figensoft Mobile Survey provides a platform that simplifies this process and can be customized to suit users' needs. Here's how Figensoft prepares surveys.

Step 1
Preparing Survey Content

Figensoft offers its users ready-made tools for creating survey content. These tools allow users to create their surveys easily and quickly. The topic, title, and questions of the survey are determined in this step.

Step 2
Determining the Text of the Survey Question

Survey questions are phrased clearly and concisely to ensure participants understand and answer correctly. Figensoft offers users a choice of different question types and formats, allowing them to customize their surveys as needed.

Step 3
Selecting a Method for Survey Responses

One of several methods is chosen to collect survey responses. Figensoft offers its users various response options such as free text, multiple choice (single choice), and multiple choice (multiple choice). This allows users to customize their surveys according to the preferences and needs of the participants.

Step 4
Setting the Survey Sending Time

The survey delivery time is determined. Figensoft offers its users the option of sending surveys immediately or scheduling them for a later date. This allows users to manage their surveys according to a specific timeframe.

Step 5
Creating and Sending the Survey Link

Once the survey is created, Figensoft provides its users with a unique survey link. Using this link, users can send their surveys to their target audience. After sending, participants' responses are collected and reported in real time.

Getting the results is easy with Figensoft Survey Service!

Figensoft Mobile Survey allows you to quickly learn about your consumers' trends. The developed survey tool provides valuable data by offering fast and reliable results. Using this software, you can easily send your questions to your target audience and receive instant feedback. You can also send question sets via SMS to directly reach customers interested in your products and services or potential customers.

The survey tool developed by Figensoft allows you to obtain effective results at low cost. You can conduct public opinion research and make the data collection process more efficient without the need for personnel, printing, and organizational costs. This way, you can simplify the data collection process by saving time and money.

Figensoft's online survey creation software is developed in accordance with legal regulations and places great emphasis on the protection of personal data. Prepared in compliance with the Personal Data Protection Law (KVKK) and other relevant legislation, this software allows you to establish reliable and effective communication with your consumers. You can interact with your consumers without worrying about data security and determine strategies tailored to your business needs.

Getting the results is easy with Figensoft Survey Service!
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Frequently Asked Questions About Mobile Surveys

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