Communication Methods for the Healthcare Sector

Patients remembering their appointments is critical for the smooth progress of their treatment. With Figensoft's SMS notification system, you can remind your patients of their appointments and increase attendance rates.

This method allows you to reach a large patient base simultaneously while also reducing the workload for staff. These reminders via appointment email or SMS make communication processes more effective. This system minimizes the number of forgotten or canceled appointments, encouraging patients to adhere more closely to their treatment schedules.

Two-way SMS technology is a valuable tool for tracking appointment attendance. By asking patients whether they will attend their appointments, you can quickly receive responses and plan your resources more efficiently.

With the interactive SMS feature, options such as "Yes" or "No" appear on patients' phone screens, allowing them to respond instantly. This contributes to faster and more organized processes, especially in healthcare institutions with high patient traffic. The examination inquiry SMS system simplifies patient communication processes.

In the healthcare sector, visual information sharing is a crucial factor in increasing patient satisfaction. Figensoft's bulk MMS service enables the transmission of test and laboratory results along with visuals.

Dental or cosmetic surgery clinics, or other healthcare institutions, can share before and after treatment photos with their patients. Additionally, laboratory test results and other medical information can be securely delivered to patients via mass MMS. This method offers a personalized patient experience and enhances the professionalism of healthcare services.

In the healthcare sector, email is a crucial tool for information and communication processes. Figensoft's bulk email service allows you to easily communicate prescription and medication information to your patients.

You can send your patients follow-up results, treatment progress, or special occasion messages via email. Instead of SMS notifications for e-prescriptions, use bulk email to share more detailed information and offer solutions tailored to your patients' needs.

Medical tourism has become a rapidly growing sector in the globalized world. Figensoft's global SMS service helps you establish effective communication with your international patients.

This system, which allows you to send messages in different languages ​​from a single panel, provides great convenience for institutions offering services within the scope of health tourism. You can quickly send treatment process updates, appointment reminders, and informational messages to your foreign patients. This method increases the brand awareness of healthcare institutions providing international services and contributes to patient satisfaction.

One of the most effective ways to improve service quality is to collect feedback from patients. Figensoft's mobile survey service helps you measure your patients' experiences and identify areas for improvement.

Mobile surveys can be easily sent via SMS notification systems, and patient feedback can be received quickly. This method not only improves your services but also makes your patients feel valued.