FAQ

Frequently Asked Questions

Here we answer your questions about Figensoft.

References
Brands That Trust Us

Since 1997, hundreds of local and global brands have preferred Figensoft's reliable technologies.

Arçelik
Citroen
Filli Boya
LC Waikiki
Lösev
GSK
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Here you can quickly discover other frequently asked questions about Figensoft services. In addition to frequently asked questions, you can also find additional information on integration, security, and support processes.

Can I access your services online?

Yes. Figensoft solutions are optimized for mobile and desktop, and can be accessed via a browser or through your organization's integrations.

What services do you offer?

We offer messaging services (SMS, MMS, email), permission-based marketing, SMS API integrations, and TIKo payment solutions. All services are designed to accelerate businesses' digital communication and collection processes.

How can I integrate your SMS/API services?

Our developer-friendly SMS API can quickly connect to your existing software. You can use our easy integration guides to instantly send verification codes, notifications, and automation messages.

What do you offer regarding your payment infrastructure?

TIKo payment platform offers comprehensive features such as virtual POS, payment via link, installment options, and a digital wallet. It provides flexible collection methods for businesses and a secure transaction experience for individual users.

Are my data safe?

Yes. Figensoft protects data security at the highest level with international security standards, a strong infrastructure, and global business partners. All transactions are encrypted and managed in accordance with regulations.

How can I contact customer support?

Our support team provides quick solutions for all your technical and operational needs. You can reach us by phone, email, or contact form and receive direct assistance from our expert representatives.

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Contact our Support Team

We usually respond to support requests within 1-20 minutes.

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