Information Text Regarding the Processing of Personal Data During the Communication Process

The Purpose and Legal Basis for Processing Your Personal Data

Your personal data may be processed for the purposes stated below and based on the relevant legal basis for data processing (“legal ground”):

Our purposes for processing your personal data

• We receive your requests for quotes through our website, communicate with you accordingly, and fulfill your requests.
• Responding to your questions; planning and executing request and complaint management activities; evaluating and resolving requests and/or complaints from individuals; and coordinating, planning, and executing necessary work with relevant business units and parties for this purpose.

The legal basis on which we process your data for the stated purpose.

• Processing the personal data of the parties to a contract is necessary provided that it is directly related to the establishment or performance of the contract.

To Whom and for What Purpose Your Processed Personal Data May Be Transferred

Your collected personal data may be transferred to our suppliers who provide us with technical infrastructure or call center support for the fulfillment of the purposes stated above, to our affiliates who may provide services related to your request, and, where legally required, to legally authorized public institutions and/or private individuals, in accordance with the rules regarding the transfer of personal data specified in Article 8 of the Law, within the scope of the data processing conditions stipulated in Article 5 of the Law.

Method of Collecting Your Personal Data

Your personal data is collected electronically through electronic forms on our company's website, call center, and email; and physically through courier/postal methods. You can find the legal grounds on which we rely when collecting your personal data in detail under the heading "The Purpose and Legal Basis for Processing Your Personal Data".

Method of Collecting Your Personal Data

Your personal data is collected electronically through electronic forms on our company's website, call center, and email; and physically through courier/postal methods. You can find the legal grounds on which we rely when collecting your personal data in detail under the heading "The Purpose and Legal Basis for Processing Your Personal Data".

The Rights of the Data Subject as Listed in Article 11 of the Law

We inform you that you have the following rights regarding your personal data, in accordance with Article 11 of the Law:

• To find out whether your personal data is being processed,
• You have the right to request information regarding the processing of your personal data.
• To learn the purpose for which your personal data is processed and whether it is being used appropriately for that purpose,
• Knowing the third parties to whom your personal data is transferred, whether domestically or internationally.
• You have the right to request the correction of your personal data if it is incomplete or inaccurate, and to request that this correction be notified to third parties to whom your personal data has been transferred.
• Even if personal data has been processed in accordance with the law and other relevant legal provisions, you have the right to request the deletion or destruction of your personal data when the reasons requiring its processing cease to exist, and to request that this action be notified to third parties to whom your personal data has been transferred.
• You have the right to object if a decision is made against you based solely on the analysis of processed data by automated systems.
• You have the right to claim compensation for damages you have suffered as a result of the unlawful processing of your personal data.

You can submit your applications regarding the rights listed above to our Company by filling out the relevant Personal Data Application Form, which can be accessed at Personal Data Application Form. Depending on the nature of your request, your applications will be processed free of charge as soon as possible and within thirty days at the latest; however, if the process requires additional costs, a fee may be charged to you according to the tariff determined by the Personal Data Protection Board.