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Bulk WhatsApp Messaging Service

Figensoft enables your brand to engage with its target audience through the most popular communication channel. With WhatsApp Business API, which has higher read rates compared to SMS, you can instantly deliver your campaigns, announcements, and informational messages. Enhance your messages with rich media content such as images, videos, and PDFs without being limited by text constraints. Through the Figensoft management panel, you can personalize your sends, track delivered and read reports instantly, and optimize your marketing strategies based on data. With this reliable, scalable, and GDPR-compliant solution, you can maximize customer engagement.

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Bulk WhatsApp Messaging Service

Secure Verification (OTP)

Send one-time passwords (OTP) through the safest channel for user logins, password resets, and account verification processes.

Operational Notifications (Transactional)

Automate critical processes such as order status, shipment tracking, appointment reminders, or invoice details.

Marketing & Promotional Messaging

Send messages enriched with media (images/videos) for product launches, special discounts, and campaign promotions.

Two-Way Interaction (Chat & Support)

Move beyond one-way communication. Manage responses to your template messages through your customer representatives in a chat interface.

Campaign Examples with Bulk WhatsApp Messaging

Campaign Examples with Bulk WhatsApp Messaging

Go beyond plain text. Create conversion-oriented flows using WhatsApp’s visual richness and interactive buttons.

  • 1 Major Discount & Launch Announcements
    • Instead of simply saying ‘the sale has started,’ send your campaign catalog as a PDF or share a promo video of your new season product. Add a 'View Now' button to direct customers straight to the relevant product page.
  • 2 Cart Reminder & Trigger-Based Journeys
    • Win back customers who viewed products on your website and left them in the cart. Instead of reminders buried in email inboxes, help them complete the purchase with a friendly WhatsApp notification that includes the product photo.
  • 3 Special Occasions & Personalized Offers
    • Address your customers by name on birthdays, anniversaries, or membership milestones. Strengthen brand loyalty by sending their personalized discount code along with a greeting card image.

Advantages of Figensoft’s Bulk WhatsApp Messaging Service

Figensoft’s WhatsApp solution delivers your messages to customers in the fastest and most attention-grabbing way. Move beyond SMS limitations by strengthening your content with images and videos, and simplify engagement with button-based structures. Thanks to our user-friendly management panel, all campaigns are transparently managed, and your marketing budget turns into measurable results with delivery and read reports.

  • You Achieve Real-Time Engagement: Eliminate the risk of emails going to spam or SMS being ignored. With open rates of up to 98%, ensure your message is seen by your customer and keep your brand top of mind with instant notifications.
  • You Increase Operational Efficiency: Reduce the workload of customer support. Guide customers to the right page or service automatically using button-based templates for FAQs or standard operations, without consuming personnel resources.
  • You Build Strong Brand Loyalty: Replace cold, one-way communication with a conversational and friendly experience. Customers trust and stay loyal to brands that provide quick responses to their questions or requests.
  • You Develop Data-Driven Strategies: Act based on data, not assumptions. Analyze which messages are read more and which buttons are clicked more, then optimize your future campaigns accordingly to increase ROI.
What Are the Advantages of OTP Mail for Your Business?

Comparison of Traditional SMS and Figensoft’s WhatsApp Service

Feature Traditional SMS Figensoft Bulk WhatsApp Messaging
Content Format Plain text only Images, Video, PDF, Location and Text
Character Limit 160-character limit 1024-character limit
Interaction Mostly one-way Two-way with buttons and replies
Reporting Only “Delivered” status “Delivered” and “Read” statuses
Brand Appearance Header (Example: FIGENSOFT) Logo, header, and business account details

Frequently Asked Questions About Bulk WhatsApp Messaging

Is it safe to send bulk messages using the WhatsApp Business API? Can my number be blocked?

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Yes, sending through Figensoft is 100% safe. Our system uses the official WhatsApp Business API. Unlike unapproved third-party tools, we operate in full compliance with Meta’s policies, so there is no risk of your number being blocked; on the contrary, your brand credibility increases with an 'Official Business Account'.

Are there any restrictions on the content of the messages I send?

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Do I need to get consent from my customers under KVKK?

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