Permission Marketing

Grow your brand with a permission marketing strategy.

Communication consent is a strategic necessity for businesses to establish a sustainable dialogue with their target audience. Especially in the digital marketing world, communication activities conducted without consumer consent can damage brand reputation and lead to legal repercussions. This is where the concept of permission marketing, a cornerstone of modern marketing, comes into play.Figensoft's Permission Marketing service enables businesses to manage this critical process and strengthen customer loyalty. Our platform fully complies with current regulations such as the Personal Data Protection Law (KVKK) and the Marketing Information System (İYS), providing legal protection for your marketing activities.

What is Permission Marketing?

What is Permission Marketing and What Advantages Does it Offer Businesses?

Permission marketing is a modern communication strategy that involves getting potential customers to open their doors to you, rather than knocking on them. Essentially, it encompasses all marketing activities where consumers explicitly consent to receive commercial electronic communications (SMS, email, etc.) from a brand. This consent must be obtained with the consumer retaining the right to easily withdraw it at any time.

Key Advantages of Permission Marketing for Your Business:

This strategy goes beyond being just a legal requirement; it provides tangible benefits for your business:

  • Higher Engagement and Return on Investment: Because you're reaching people who want to hear from you, the open and click-through rates of your messages, and therefore their potential for sales conversion, increase exponentially.

  • Strong Customer Relationships and Loyalty: By basing communication on dialogue rather than coercion, you build a trust-based, long-lasting relationship with your customers.

  • Efficient Budget Use: Instead of spending your marketing budget on audiences uninterested in your products or services, you maximize your return on investment (ROI) by focusing directly on relevant and potential buyers.

  • Legal Compliance and Brand Security: By fully complying with legal regulations such as the Personal Data Protection Law (KVKK) and the Communication Management System (İYS), you protect your brand from potential legal sanctions.

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Simplify your processes with Figensoft's Permission Marketing Platform.

Figensoft offers end-to-end solutions to help you manage this critical process. Through our platform;

Permit Collection Vehicles

You can create custom permission forms for your website and legally collect bulk SMS and communication consents from your customers.

Central Permission Management

You can manage all collected permissions in a single secure database and process permission revocation requests instantly.

Creating Targeted Campaigns

You can create personalized and effective marketing campaigns tailored to your target audience, which should consist only of authorized individuals.

Why Figensoft? End-to-End Permission Marketing Solutions.

Figensoft Permission Marketing aims for more than just legal compliance: it enables you to build a trust-based, profitable, and sustainable relationship with your customers. We designed this process to allow you to manage it end-to-end on an integrated platform where tools communicate with each other, rather than scattered devices.

  • Build Trust at Every Touchpoint: It all starts with your customer's first contact. Figensoft enables you to easily and legally collect consent from them wherever they encounter your brand – on your website, mobile app, a QR code in your store, or an SMS short code. Each consent collected becomes legally valid electronic evidence with a timestamp, proving your brand's transparency from the very beginning.

  • Manage Your Most Valuable Asset Securely: The valuable permissions you collect from your customers are protected like a digital vault in Figensoft's secure and centralized infrastructure. Instead of dealing with scattered lists, you manage all your authorized data from a single place, segment it, and make it easily accessible for your marketing strategies. Your data is protected against unauthorized access at the highest level.

  • Convert Permissions into Engagement and Loyalty: But collecting permissions is only the beginning. Figensoft's smart campaign platform allows you to leverage this permission-based database to deliver personalized and valuable content that truly engages your customers. By sending the right message to the right target audience, you transform your marketing communications into real engagement and long-term loyalty.

  • Earn Customer Respect Through Transparency: Transparency is one of the most important elements of a trust-based relationship. Giving your customers the right to easily withdraw their consent at any time reinforces their respect for your brand. Our platform automatically manages these opt-out processes for you, ensuring full legal compliance while maximizing customer satisfaction.

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Learn about the advantages of Figensoft's Permission Marketing Service.

Figensoft Permission Marketing service offers businesses a range of significant advantages, and there are several reasons why it should be preferred. Here are some of the advantages provided by Figensoft Permission Marketing service.

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Multi-Channel Permission Gathering

Figensoft offers businesses the ability to collect consent using various communication channels. Customer consent can be obtained through various digital channels such as websites, mobile applications, and automation. This allows businesses to reach a wider audience and diversify their marketing communications.

Multilingual Support

Figensoft Permission Marketing offers multi-language support. This feature allows businesses to reach and effectively communicate with customer segments speaking different languages. This also enables businesses to enter international markets more effectively.

Permission-based Database

Figensoft ensures that no additional fees are charged to individuals who are already on leave. This reduces costs for businesses and allows them to use their budgets more efficiently.

Legally Complete and Full Electronic Evidence

Figensoft Permission Marketing transforms permission marketing processes into legally acceptable electronic documents. This ensures businesses' legal security and allows them to reliably present evidence in any legal dispute.

Electronic Evidence E-Trust Time Stamp

Figensoft enables electronic documents to be timestamped by E-Security. This increases the validity and reliability of the documents.

Simplify your processes with Figensoft's Permission Marketing Platform.

Figensoft offers end-to-end solutions to help you manage this critical process. Through our platform;

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Interactive SMS

The customer can voluntarily send an SMS to the assigned short service number by typing 'PERMISSION' followed by a space and 'Brand'. The person who sends the SMS initiating the permission process will receive legal texts in accordance with the Turkish Data Protection Law (ETK) and the Turkish Personal Data Protection Law (KVKK). After the entire approval process is completed electronically in accordance with the regulations, the authorized data is transferred to the IYS (Information and Communication Technologies Authority).

Call Center and Voice Confirmation

During phone calls with your customer service representatives, your operators may obtain verbal (voice) consent from customers for marketing communications. Recording these calls is important for legal validity, and Figensoft offers solutions for managing this process as well.

URL Link

Businesses can offer consent forms to customers via URL links published on their websites or other digital platforms. Customers can easily consent or decline by clicking these links.

Web Form

Consent forms on business websites allow customers to provide their information and give their consent. These forms typically include information such as the customer's name, surname, and email address, and obtain their consent.

QR Code

QR codes are placed on product packaging, brochures, or other materials to provide customers with the opportunity to request permission. Customers can easily access the permission request form by scanning the QR code with their mobile phones.

In-App Notifications for Mobile Applications

If you have a mobile app, you can request permission from users for push notifications and marketing messages via in-app notifications or pop-ups. This is a powerful way to maintain engagement with your existing user base.

How to Segment Your Target Audience in Permission Marketing?

After creating your permission-based database, the most critical step is to segment your customers based on their shared characteristics and behaviors, rather than sending them the same message. This strategy, called segmentation, ensures your marketing communications are personalized, relevant, and far more effective. Instead of a 'one message per person' approach, it allows you to create customized campaigns that will appeal to each individual customer group.

Key Benefits of Smart Segmentation:

  • Personalization and Relevance: By segmenting your customers based on their demographics (age, location), purchase history, or interests, you can offer them deals and content that truly add value.

  • Improved Campaign Performance: Personalized messages achieve significantly higher open, click-through, and conversion rates compared to generic messages.

  • Strengthened Customer Loyalty: Customers will develop loyalty and trust in a brand that understands them and communicates with them according to their specific needs.

  • Efficient Budget Usage: Instead of spending your marketing budget on groups that won't be interested in a particular campaign, you optimize it by focusing on segments with the highest conversion potential.

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How does PermissionWork?

Figensoft's permission-based marketing software, İzinİzin, allows you to reach customers quickly and practically. This software can be used in in-store sales, websites, or mobile applications. Permission can be obtained through registration, Single Optin, or Double Optin methods. With the Double Optin method, a verification code is sent via OTP SMS in the first message, while the second message provides a free opt-out right in accordance with Article 7.3 of the Turkish Electronic Marketing Law (ETK). The user will continue to receive advertising messages unless they exercise their opt-out right. This method allows businesses to effectively communicate with their target audience by enabling customers to consent to marketing communications.

Figensoft's Firsts in the Industry
Figensoft's Firsts in the Industry

The first PermissionApproval solution in Turkey.

Figensoft's Firsts in the Industry

Being a company based in Türkiye that collects permits in multiple countries.

References
Brands That Trust Us

Since 1997, hundreds of local and global brands have preferred Figensoft's reliable technologies.

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